Please read these Terms and Conditions carefully before registering for or using any citinow co services. By creating an account, you agree to comply with all rules and guidelines set out herein.
Six key pillars that define the relationship between citinow co and every user of our platform
Only individuals aged 18 and above are permitted to register and use the citinow co platform. Each user is only allowed to hold one account. Registration information must be accurate, complete, and updated whenever changes occur.
All deposits and withdrawals are processed through approved and legitimate payment methods. citinow co reserves the right to verify user identity through the KYC process before approving a first withdrawal or any amount exceeding a specified limit.
All promotions and bonuses are subject to the wagering requirements stated in each offer. Bonuses cannot be directly converted to cash until the wagering requirements are met. Abuse of promotions may result in account termination.
Users are fully responsible for maintaining the confidentiality of their password and account login credentials. citinow co shall not be liable for any losses arising from unauthorized access resulting from the user's own negligence.
Citinow co is committed to responsible gaming. Players are encouraged to set deposit limits and loss limits through their account settings. Our platform supports self-control tools and self-exclusion options for those who need them.
Any attempt to manipulate the system, use automated software (bots), commit credit card fraud, engage in money laundering, or collude with other players to exploit the platform is strictly prohibited and will result in immediate account termination.
Welcome to citinow co. By accessing, registering for, or using any services provided by citinow co through the website citinowco.net or our mobile app, you hereby agree to be fully bound by these Terms and Conditions.
These Terms and Conditions constitute a valid and binding agreement between you as the user and citinow co as the platform operator. If you do not agree with any part of this document, you are not permitted to continue using our platform.
To register and use the citinow co platform, you must meet all of the following eligibility requirements:
Citinow co reserves the right to request proof of identity and age at any time. If a user is found to not meet the eligibility requirements, the account will be suspended immediately and the remaining balance will be returned upon completion of the review process.
Each user is only permitted to hold one (1) account only at citinow co. Multiple account registrations are prohibited and all accounts involved will be terminated without any compensation.
All information you provide during registration must be accurate, truthful, and current. This includes your full name, date of birth, email address, phone number, and residential address. You are responsible for keeping this information up to date should any changes occur.
You are fully responsible for maintaining the confidentiality of your password and account login details. Do not share your login information with anyone, including family members. citinow co recommends using a strong password that combines uppercase letters, lowercase letters, numbers, and special symbols.
As part of our commitment to security and regulatory compliance, citinow co conducts an identity verification (KYC) process. Documents that may be required include:
Citinow co supports a wide range of secure and trusted deposit and withdrawal methods for users in Malaysia. All financial transactions are processed in Malaysian Ringgit (MYR) and protected with 256-bit SSL encryption.
The minimum deposit is as stated on the Deposit ours. All deposits are processed instantly once payment is confirmed. citinow co does not charge any processing fees for deposits; however, your payment provider may impose related charges.
Withdrawals will be processed within the stated processing period for each payment method. Withdrawal conditions are as follows:
Citinow co offers a variety of bonuses and promotions to registered members from time to time. All offers are subject to specific terms and conditions stated alongside each promotion.
Bonuses credited to your account must meet the stated wagering requirements before they can be converted into withdrawable funds. The wagering requirement is calculated by multiplying the bonus amount (or deposit + bonus) by the multiplier specified for each promotion.
Active players are eligible to join the Program VIP citinow co. VIP membership offers a range of exclusive privileges including larger deposit bonuses, weekly cashback, higher withdrawal limits and access to a personal account manager.
All games offered at citinow co — including casino live, slot games, and betting sports — all operated using a fair and transparent system.
All slot and table games use a random number generator (RNG) that has been independently certified by a third-party auditing body. Game outcomes are entirely random and cannot be manipulated by citinow co or players.
Results displayed by the gaming system are final. In the event of any discrepancy between the client screen display and the server records, the server records shall prevail as the definitive reference.
Citinow co is not liable for losses arising from technical disruptions, loss of internet connection or hardware failures on the user's end. However, should a disruption occur on the platform's end, the case will be investigated and resolved fairly.
Citinow co users are strictly prohibited from engaging in the following conduct:
Citinow co reserves the right to suspend or close any user account at any time, with or without prior notice, if:
Users may also request voluntary account closure or suspension at any time by contacting our customer support team. Valid funds will be returned in accordance with the standard withdrawal procedure once the review is complete.
Citinow co takes our responsibility to protect users' personal data seriously. All information you provide is collected, stored and used in accordance with Privacy Policy of ours in detail.
In summary, citinow co:
To the extent permitted by applicable law, citinow co shall not be liable for any losses arising from:
Citinow co reserves the right to amend, update or modify these Terms and Conditions at any time in accordance with operational needs, legal changes or platform improvements.
Users will be notified of any material changes via:
Your continued use of the platform following any amendments constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of any recent changes.
These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of online gaming platforms. In the event of any dispute between a user and citinow co, both parties agree to first attempt resolution amicably through our official customer support channels.
Citinow co is committed to resolving every user complaint fairly, transparently and within a reasonable timeframe. Our support team is available via 24-hour live chat or our official email for any enquiries related to these Terms and Conditions.
By understanding the citinow co Terms and Conditions, you are now better prepared to play with confidence. Register now and enjoy a safe, fair, and exciting online gaming platform.
Licensed & secure platform | 256-bit SSL Encryption | KYC Verification | Age limit 18+